Sean Wood | Woodblog.org

Web entrepreneur into creating successful business ideas for the social web. 
Tags



March 8, 2010

Social CRM: The New Rules of Relationship Management

Businesses are freaking out.  They know they need to get involved with social media, but they're having a hard time adapting to the  challenges that the social web presents.  Customers now have a voice - and it's loud. 

The way we do business is evolving and companies need to rethink their core processes to remain successful.  This isn't a bad thing though... there are real opportunities in social business design.  Our friends at Altimeter just released this comprehensive look at how businesses can manage their customer relationships in the new reality of the social web.  I definitely suggest you spend some time with this report.

Social CRM: The New Rules of Relationship Management
View more documents from Jeremiah Owyang.

Loading mentions Retweet
Filed under  //   altimeter   social business   social crm  

Comments [0]

March 6, 2010

Sam And Dave - Hold On (Live 1967)

Loading mentions Retweet
Filed under  //   music  

Comments [0]

March 6, 2010

Joy: BMW's new branding

Loading mentions Retweet
Filed under  //   branding   cars  

Comments [0]

March 5, 2010

State of The Internet

Loading mentions Retweet
Filed under  //   internet   social media  

Comments [0]

February 24, 2010

Al Green "People Get Ready"

Loading mentions Retweet

Comments [0]

February 23, 2010

Documentary on Sustainable Cities from Architect Jonathan Segal

Loading mentions Retweet
Filed under  //   architecture   sustainability  

Comments [0]

February 16, 2010

Convergence Culture

Henry Jenkins is the director of the Comparative Media Studies Program at MIT.  In this viral-info-snack he discusses the power of media in a 21st century trans-mediated world. A world where converging technologies and cultures give rise to a new media landscape.

About 30 seconds into it, Henry Jenkins says that we are in"an era when spectatorial culture is giving way to participatory culture" . 

People no longer just sit back and accept what the media tells them. They are the media.
The audience is the content - the entertainment is reality.

Loading mentions Retweet
Filed under  //   future   social business   social media  

Comments [1]

February 15, 2010

Understanding Millennials: The Movement Begins…

Generation WE: The Movement Begins... from Generation We on Vimeo.

Loading mentions Retweet
Filed under  //   future   millennials  

Comments [0]

February 12, 2010

"Teach every child about food" Jamie Oliver's TED Prize wish

Loading mentions Retweet
Filed under  //   food   ted  

Comments [1]

February 9, 2010

22 Social Media Marketing Trends for 2010

Social media is growing up, more businesses are investing in social media and seeing big results. This slideshow from DreamGrow shows a few things to look out for this year in social media marketing. 

Social media has the power to make a real impact in the relationship you have with your customers and you'll probably need to update some of your old business processes to fit into the new world of consumer relations.  Sounds like a lot of work, huh?  It is.  But like anything else in life, if you don't have a real plan.. you're just going to flop around and make an ass of yourself.    Set aside the time to make real decisions about what you want to accomplish.

Rather than focusing on the latest social media shiny object ("smso") - let's focus on creating a social media strategy that helps you achieve real business objectives.  You'll be impressed with the increase of measurable things like ROI, word of mouth, and improved customer support.

Loading mentions Retweet
Filed under  //   social media   trends  

Comments [0]